## When credit can be transferred
You can move credit between your own wallets and split your funds by purpose — for example marketing campaigns separately from operational messages.

There is one condition: **both wallets must be in the same currency**. So you can transfer credit between two wallets kept in credits, or between two wallets in the same currency (euros, for instance). A transfer between wallets with different currencies is not possible.

> [!NOTE]
> The `Transfer credit` button appears in the portal only once you have at least two wallets in the same currency. If you cannot see it, you are missing a second wallet in the same currency — [create one](https://www.bulkgate.com/en/helpdesk/payments-and-wallets/creating-wallet/), or [connect an existing one](https://www.bulkgate.com/en/helpdesk/payments-and-wallets/connect-wallet/).

## How to transfer credit
1. Click `Wallets` in the left menu of the portal
2. Above the wallet cards, click `Transfer credit`
3. In the dialog pick the `Source wallet` — the one to draw from. The main wallet is marked 🥇 in the list
4. Pick the `Target wallet`. The list becomes available only after you choose the source wallet and offers wallets in the same currency only
5. Enter the amount in the `Amount` field
6. Click `Confirm transfer`

## How much can be transferred
A single transfer moves at least `1` and at most `20 000` units of the currency or credits. Outside that range the portal refuses the transfer with `Credit amount is out of range (1 - 20 000).`

You cannot transfer more than the source wallet holds — in that case you will see `Insufficient funds`.

## What happens after the transfer
The portal confirms the transfer with `Amount was transferred.` The funds move immediately: they are deducted from the source wallet and added to the target one.

In [Transactions](https://www.bulkgate.com/en/helpdesk/payments-and-wallets/transactions/) you find two new records — `Transfer (-)` on the source wallet and `Transfer (+)` on the target one. The note of both names the source and the target wallet.

If you had a [low credit alert](https://www.bulkgate.com/en/helpdesk/payments-and-wallets/low-credit-alert/) active on the target wallet, the transfer cancels it.
