## How to enable RCS chats
To enable RCS messaging, chat features need to be activated on the end devices.

### For Android devices:
1. **Open the Messages app** you use for SMS (typically "Google messages" for RCS compatibility).
2. Tap on your **Google account profile picture** or the **three dots (menu icon)** in the upper-right corner.
3. Go to **Messages settings** within the Messages app.

![Settings in your Google account](helpdesk:rcs-business-messaging-chat-settings/rcs_settings_google_account){width="300px"}

4. Tap on **RCS chats** (if you can't find "RCS chats," tap "Chat features").

![Messaging settings](helpdesk:rcs-business-messaging-chat-settings/rcs_messaging_settings){style="width: 300px; border: 2px solid #e9e7ea;"}

5. Enable **RCS chats** by toggling the switch.

![Enabling RCS chats](helpdesk:rcs-business-messaging-chat-settings/rcs_enabling_chats){style="width: 300px; border: 2px solid #e9e7ea;"}

6. You may be asked to verify your phone number. Follow the on-screen instructions to complete verification if prompted.

7. Check that the **Chat status** displays "Connected" to confirm RCS is enabled.

### For iOS devices:

To use RCS messaging on your iPhone, you must meet the following requirements:

* Have iOS 18 or later installed
* Your mobile operator must support RCS
* RCS service must be activated in your device settings

**For the latest information about compatibility and support, always check with your operator or in [Apple’s official documentation.](https://support.apple.com/en-us/108048)**

#### How to activate RCS:

1. Open the **Settings** app on your device
2. Scroll down and select **Apps**
3. Choose the **Messages** app
4. In the **Text Messages** section, select **RCS Messages**
5. Enable the **RCS Messages** option
6. Wait for the activation to complete

>[!Note]
>- If RCS service is turned off on your device or not supported by your operator, you will not be able to send or receive RCS messages, regardless of your iOS version.
>
>- RCS functionality is disabled by default.

### Additional Information and warnings

**Note:** The process may vary slightly depending on the Messages app you use (for Android devices). Some devices may have different steps or may not support RCS at all.

**Compatibility:** Not all messaging apps, devices, or carriers support RCS messaging in all regions.

**Connectivity requirement:** Recipients need to be connected to Wi-Fi or use cellular data; otherwise, RCS messages will not be delivered.

**Deliverability:** Because RCS relies on internet connectivity and carrier support, we cannot guarantee message deliverability.