## How to register new Viber sender
To register new Viber sender we need from you:
- Business name
- Business address
- Business phone number
- Business website
- Sample message
- Description of your business and its services (max. 1000 characters, no URL links)
- Description of what the business messages chat will be used for (max. 400 characters, no URL links)
- Your logo in the PNG format in **ALL the following resolutions:** `360x280px,` `256x256px,` `130x130px,` `100x100px,` `65x65px,` `50x50px`
- Legal name
- Beneficial owner
- To fill and send us back: 
  - [Signed Warranties letter](/download/helpdesk/viber/BM_Warranties_Template_English-may_2024.docx)
  - [BM (Gaming+Gambling companies) Warranties letter](/download/helpdesk/viber/BM-Gaming_and_Gambling_companies-Warranties_Template_English_Apr_2024.docx)
  - [BM (Micro credit and loan companies) Warranties letter](/download/helpdesk/viber/BM-Micro_credit_and_loan_companies-Warranties-Template_English_Apr_2024.docx)
  - [Service Form Chat Screen Service Name](/download/helpdesk/viber/Service_Form_Chat_Screen_Service_Name.docx)

## What are the fees for the Viber sender?
There is a minimum monthly commitment: 3 026.5 or 4 539.75 credits (according to the destination)

Viber's minimum monthly commitment is the minimum consumption a company is required to pay per month for active sender ID, regardless of whether it sends a message through the sender or not. Because Viber charges only per message/session, it's important that companies commit a minimum spend to continue with a Business account. This is required by Viber and has also the goal to avoid setting up many accounts that turn out to be inactive or with very low usage.

Example: If for the calendar month of September you send Viber messages to the Czech Republic (according to the valid price list) with a total value of 3000 credits, you will pay MMC for the Czech Republic, i.e. 3 026.5 credits (your BulkGate account will be debited with a surcharge of 26.5 credits , i.e. the difference of 3026.5 credits - 3 000 credits ). If you send 4 000 credits worth of messages, you will pay 4 000 credits (no additional MMC is payable, because you have fulfilled the MMC condition by exceeding 3 026.5 credits for the Czech Republic organically)

> [!IMPORTANT]
> Please note this 3 026.5 credits is a minimum monthly commitment, not an additional fee. So if your monthly volume is above 3 026.5 credits you will pay only monthly consumption. If your volume is less than 3 026.5 credits then this sum will be charged.

> [!NOTE]
> Viber charges only READ and DELIVERED messages. Messages with other statuses expire and are refunded to your BulkGate account.

## How long it takes to register a new Viber sender?
Approval takes 7 business days.

> [!IMPORTANT]
>Each messaging service (promotional, transactional, session) is priced differently and prices may vary seasonally.
>
>Viber requires a minimum monthly spend for each service (one-way, two-way, session) and for each country. This amount depends on the expansion of Viber in the territory.
>
>The monthly minimum applies if the company is registered and has an active sender ID.
>
>The minimum fee is calculated monthly and is not cumulative.
>
>If your business has registered different services (one-way, two-way, session), the monthly minimum spend applies to each service (not your business or sender ID).
>
>The Company Sender ID can be deactivated up to three times a year. If it is deactivated more than three times, you may be blacklisted by Viber and may not be able to reactivate your account.
>
>All transactional (informational or notification) messages must be registered as Viber templates and approved by Viber. See the [Viber template registration](https://www.bulkgate.com/en/helpdesk/viber/viber-template-registration/) page for how to do it.
>
>Request for deactivation of Viber sender must be sent at least 7 days in advance.