Get their attention with a call
An incoming call gives an important update an audible prompt — from a verification code to an urgent notification.
AUTOMATED VOICE MESSAGING FOR BUSINESS
When your message matters, make it heard
Turn text or your own audio into automated phone calls — for verification codes, critical alerts and time-sensitive updates.
WHY VOICE MESSAGING
When hearing makes the difference
Deliver a message they don’t have to read
Deliver a spoken message when checking a screen or reading a text is inconvenient.
No extra app to install
Your message arrives as a phone call. The recipient can answer without a messaging app or mobile data.
VOICE MESSAGING IN PRACTICE
A call for the moments that matter
VOICE OTP
Give customers a code they can hear
Let customers receive a one-time password in an automated call. They answer, listen and enter the code in your application.
- Signups
- Logins
- Account recovery
VOICE NOTIFICATIONS
Give important updates a voice
Call the person on duty when a system needs attention, or read out an important update to a customer.
- Critical alerts
- Appointment reminders
- Delivery updates
- Traffic updates
MULTICHANNEL MESSAGING
Start with a call. If they don’t answer, send a message
Start with an automated voice call. If the recipient does not answer, your messaging flow can continue with an SMS or another channel, according to your routing rules.
HOW VOICE MESSAGING WORKS
From your message to their phone
01
Prepare your message
Write the text or choose your audio recording. Add the recipient’s phone number.
02
Start the call
Send through the BulkGate portal, or let your application trigger the call through the API.
03
They answer and listen
The message plays when the call is answered. An unanswered call is not charged.
04
Check what happened
Check the available call status. Use the outcome to decide what your next step should be.
TEXT TO SPEECH OR RECORDED AUDIO
Two ways to create your voice message
Write it. Let the call say it
Turn written text into a spoken message. Use text-to-speech for verification codes and updates with changing details.
A familiar voice. Every time
Use your own prerecorded audio in an automated call. Keep the delivery and tone consistent whenever the message stays the same.
VOICE PRICING
Know the cost
Know the cost
before you call
Call pricing depends on the destination and billed duration. Unanswered calls are not charged.
Pay per call duration
Voice messages
Price on demand
There is no public rate for this destination. Our team will confirm availability and pricing.
Go to pricing
API OR WEB PORTAL
Choose how you send
VOICE API
Make voice part of your workflow
Connect automated calls to your application. Send a code during signup or trigger a call when your monitoring system detects an incident.
WEB PORTAL
Send from your browser
Prepare and send voice messages directly in the BulkGate portal. Start without building an API integration.
Looking for your own business phone number?
A dedicated virtual number is a separate product. SMS and calling capabilities, number rental and usage rates depend on the number and country.
Ask about virtual numbers
YOUR QUESTIONS, ANSWERED
Voice messaging
Voice messaging
questions, answered
What is automated voice messaging?
Automated voice messaging delivers a spoken message through a phone call. The message can be generated from text using text-to-speech or played from a prerecorded audio file. It can be used for verification codes, alerts and reminders.
How does text-to-speech calling work?
Your application supplies a message and the recipient’s phone number. The text is converted into speech and played during an automated outbound call. Ask our team about supported languages, voices and destination availability.
Can I use my own recorded message?
You can use a prerecorded audio message instead of text-to-speech. Confirm the supported audio format and file requirements when setting up your integration.
What is Voice OTP?
Voice OTP is a one-time password delivered in a phone call. The recipient answers, listens to the code and enters it in your application. It offers an alternative to receiving a verification code by SMS.
How are voice messages charged?
The cost depends on the destination and billed call duration. Check the per-minute rate, minimum billed time and billing increment for your destination in the Voice pricing section.
What happens if the recipient does not answer?
An unanswered call is not charged. Your recipient needs to answer to hear the message. If a call is answered but ends before the message finishes, do not assume it is free: the applicable call duration and billing increments still matter. Use the available call status to decide what to do next.
Can I use voice messaging alongside SMS?
Yes. Your application can use SMS for written messages and voice calls for spoken codes or updates. You decide when to use each channel in your workflow. Explore multichannel messaging.
Does the recipient need an app or mobile data?
The message arrives as a phone call. The recipient needs to be able to receive and answer that call; a messaging app or mobile data connection is not required to listen to it. Destination and number support should be checked before sending.
Is voice messaging the same as a virtual phone number?
Voice messaging delivers a message through an automated call. A virtual phone number gives your business a dedicated number with specific calling and SMS capabilities. Number rental and usage are priced separately from the standard voice messaging service.
Give your important messages a voice
Tell us where you want to call and what your customers need to hear. We’ll help you find the right setup for verification, alerts and reminders.