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Reach Viber users at a fraction of SMS cost

Your customers already use Viber. Reach them with interactive Viber business messages that catch their eye. Verified business profile, rich media, and prices lower than SMS.

Get Viber for Business View pricing

Trusted messaging partner for 17,752 companies worldwide

Why use Viber for Business?

Viber business message with high visibility on mobile

Exceptional message visibility

Connect with 1.3 billion users on their preferred messaging platform and ensure your business messages actually get seen.

Verified business profile

Build trust with an official business identity including your logo and company name, creating a professional presence and brand recognition.

Rich Viber message with interactive content

Rich messaging for less

Send interactive content, files, and visuals, often significantly cheaper than SMS. Plus, have longer conversations within a 24-hour window for just 1 session fee.

Get Viber for Business

Viber for Business vs. SMS

Viber for Business

Standard SMS

Global reach

1.3B Viber users worldwide

5B+ mobile users worldwide

App required

Requires Viber app

Works on any mobile phone

Internet connection required

Yes

Message length

Up to 7,000 characters

160 characters per message

Rich media support

Images, videos, files, interactive keyboards, stickers

Text only

Interactive elements

Buttons, carousels, deep links

Links as plain text only

Media support

File sharing up to 50 MB

No native support

Brand identity

Verified business profile with logo

Text sender ID (varies by country)

Two-way conversation

Seamless, designed for dialogue

Possible, but costlier and less fluid

Delivery tracking

Delivery and read status

Basic delivery confirmation

Security

End-to-end encryption

Carrier-level security

Pricing model

Pay per delivered message / per conversation

Pay per sent message

Each channel has its strengths for different communication needs. Viber provides rich, interactive experiences, while SMS ensures universal reach.

Viber messaging across the customer journey

Discover how Viber for Business helps companies create meaningful interactions that drive results throughout the entire customer journey.

Product carousels

Create interactive carousels with product images, descriptions, and "Buy" buttons that drive instant purchases without leaving Viber.

Viber product carousel with interactive browsing and buy buttons in chat

Promotional campaigns

Deliver engaging promotional Viber business messages with rich visuals and time-limited offers that generate higher engagement than traditional SMS.

Viber promotional campaign with rich media visual offer message

Video messages

Share product videos, demos, and brand stories directly in messages without requiring visits to external websites.

Viber video message with native playback in business conversation

Conversational sessions

Resolve issues efficiently. Once a customer initiates a conversation or replies, you can exchange up to 60 messages within a 24-hour session for the price of a single session.

Viber conversational session for real-time customer support chat

File-based support

Exchange documents, manuals, and large files (up to 50 MB) for faster resolution of complex issues than text-only communication.

Viber file sharing for document exchange during complaint resolution

Intuitive self-service

Reduce your support workload with an interactive menu. Offer customers clear buttons for common tasks like checking order status or downloading an invoice, right in the chat window.

Viber self-service interactive menu with quick reply buttons

Customer feedback

Collect satisfaction ratings right after purchase. Use visually appealing messages with prominent buttons to encourage responses and boost your response rate.

Verification codes

Secure customer authentication with Viber OTP delivers instant verification codes that won't get lost in spam folders.

Viber OTP verification message with two-factor authentication code

Order notifications

Keep customers informed with visual Viber notifications and delivery updates including package photos and tracking maps that reduce support inquiries.

Viber order notification with real-time shipment tracking updates

Appointment reminders

Reduce no-shows with reminders featuring one-tap confirmation buttons, location maps, and staff photos.

Viber appointment reminder with one-tap booking confirmation button

Product carousels

Promotional campaigns

Video messages

Conversational sessions

File-based support

Intuitive self-service

Customer feedback

Verification codes

Order notifications

Appointment reminders

Your message always arrives. Even without Viber

Maximize delivery rates and optimize costs with our channel cascading system. Start with Viber for rich, interactive content and fall back to SMS when needed.

Maximum deliverability

If a Viber message can't be delivered, the system automatically switches to SMS to ensure delivery.

Unified platform

Manage all messaging channels (Viber, SMS, RCS, WhatsApp) from a single interface.

Cost optimization

Balance rich engagement and universal reach for optimal return on investment.

Learn more about multichannel messaging

Connect Viber for Business your way

Start sending powerful interactive business messages in minutes with our flexible integration options.

Developer API

Integrate Viber Business on your terms

Integrate Viber's rich messaging capabilities directly into your business systems with our comprehensive REST API.

Comprehensive Viber Business API documentation

Code examples in multiple programming languages

Real-time webhooks for incoming messages and statuses

Explore Viber Business API

Ready-made integrations

Connect Viber with your favorite platforms

Add Viber to your e-shop, CRM, or automation tools. Install plugins in just a few clicks.

No developer skills required

Easy automation of key workflows

Seamless data synchronization across platforms

Find your integration

Intuitive web portal

Start sending messages right away

Manage contacts, templates, campaigns, and conversations directly through our user-friendly web portal. Perfect for non-technical users.

Visual message and template builder

Contact lists and segmentation tools

Real-time analytics dashboard

Try now for free

Transparent Viber for Business pricing

With Viber for Business from BulkGate, you know exactly what you're paying for. Our transparent pricing varies by message type and destination, with no hidden fees.

OTP Template

Price per message from

€0.007

Transactional

Price per message from

€0.007

Promotional

Price per message from

€0.013

Conversational

Price per message from

€0.0119

Monthly platform fee: €100.00 Prices are for domestic traffic. International rates may vary. Volume discounts are available.

View detailed Viber pricing

Get started with Viber for Business

Create an account and get access to our messaging platform with comprehensive analytics and campaign management tools.

Create a free account

Set up your Viber business account

We'll help you register your Viber business profile with your company name, logo, and business details.

Request a Viber business account

Start reaching your customers

Send your first campaign or integrate Viber messaging into your existing systems.

Start sending messages

Frequently Asked Questions

What is Viber for Business?

Viber for Business is a professional messaging solution that enables companies to send rich, interactive messages to customers through the Viber app, complete with verified business profiles, multimedia capabilities, and interactive elements.

How do I create a Viber business account?

You can start sending Viber business messages through our web portal (no technical setup required), via our API integration, or using our ready-made plugins for popular platforms.

How much does Viber for Business cost compared to SMS?

Viber business messages are often significantly more cost-effective than standard SMS. Viber's session model also allows you to exchange up to 60 messages within a 24-hour conversation window for a single session fee, once the customer messages or replies to you.

Can I send a message to initiate a conversation?

Yes, you can send business-initiated messages, which are typically charged by type (OTP, Transactional, Promotional) per delivered message. If the customer replies to any of your business-initiated messages, a 24-hour conversational session opens.

What is a conversational session?

A 24-hour conversational session starts when a customer messages your business or replies to your message. After you send your first response within this window, one session charge is activated. You can then exchange up to 60 messages in total (including up to 5 consecutive business messages) at no additional cost. The session ends after the 24-hour window expires or the 60-message limit is reached.

Do recipients need to have Viber installed?

Yes, recipients must have the Viber app installed on their device to receive Viber business messages. With 1.3+ billion users worldwide, there's a high chance your customers are already using it.

What types of Viber business messages can I send?

Viber supports a wide range of message types including text (up to 7,000 characters), images, videos, files (up to 50 MB), contact cards, location sharing, URL links, and interactive carousel content with buttons. Viber also allows sending bulk messages as part of promotional campaigns.

How does Viber for Business integrate with my existing CRM/marketing tools?

Viber for Business offers API integration with most popular CRM and marketing platforms. We also provide ready-made plugins for platforms like Salesforce, HubSpot, and others, enabling seamless message flow and customer data synchronization.

Can I track the performance of my Viber business messages?

Yes, Viber for Business provides detailed analytics including delivery rates, read receipts, response rates, and button click-through rates, allowing you to measure campaign performance and optimize your messaging strategy.

Is Viber for Business GDPR compliant?

Yes, Viber for Business is fully GDPR compliant. Customer consent is required, and all data processing follows strict privacy regulations with end-to-end encryption for all communication.

Is Viber for Business messaging secure?

Yes, Viber for Business uses end-to-end encryption for all messages, ensuring private communication between your business and customers. The platform adheres to strict security standards and protocols to protect sensitive customer information and business data.

What happens if a customer doesn't have Viber installed?

Our channel cascading system ensures message delivery even when recipients don't have Viber. When activated, the system intelligently tries Viber first, then automatically falls back to SMS if needed. You can configure different channels (Viber, SMS, WhatsApp, RCS) in your preferred order based on your priorities.

Ready to power your business with Viber messaging?

Reach over a billion Viber users with rich, interactive messages at a fraction of SMS cost. Join hundreds of businesses using Viber from BulkGate.

Get started with Viber for Business Contact sales