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Importing contacts via CSV/Excel

How do I import contacts to campaign via CSV/Excel?

To import contacts to your campaign via CSV/Excel:

  1. Select CSV/Excel method
  2. Choose your file by clicking on Choose File
  3. Click Upload
  4. Assign a country to your contacts. This will automatically add a prefix of the selected country to all numbers of your recipients which are stored in national format only. All internationally formatted numbers (with prefix) stay untouched
  5. Assign a meaning to any column you want. Data from these columns can be used in message personalization Selecting a column containing mobile phone numbers is mandatory
  6. Click Save
  7. Add another CSV/Excel file, otherwise click Finish selection

Read more if you have numbers in national format only or both national and international format.

Watch a video on how to import contacts to SMS campaign via CSV/Excel

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