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How to apply voucher

You receive a coupon from us by e-mail. You redeem it in the portal and its value is added to your credit.

How to redeem a coupon

Open Settings with the gear icon ⚙️ in the top bar — a panel slides out on the right.
Click Apply coupon.
Type in the 12-character code. The XXXX-YYYY-ZZZZ format fills in by itself, just type the characters one after another. The code contains both letters and digits; letter case and dashes do not matter.
If you have more than one wallet, select the one the credit should go to. With a single wallet the choice is not shown.
Click Apply. The button unlocks once you have entered all 12 characters.

The portal confirms Coupon applied and adds the value to the wallet's credit. You will find it among transactions as Bonus credits.

Redeemed coupons

Below the form there is a list of Redeemed coupons. Clicking a coupon shows its code, the date it was applied, its value and the wallet it was redeemed to.

When a coupon cannot be redeemed

message	what it means
Coupon not found	No such code exists. Check that you typed it correctly.
Coupon was already applied	Each coupon can be used only once.
Coupon expired	The coupon had a limited validity. You will find the date in the e-mail we sent it in.
Coupon can not be used to this wallet	The coupon is issued in a different currency than the wallet. Select a wallet with the same currency.

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