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Billing information

What billing information is for

Billing information goes on the tax documents for topping up credit, and it decides whether VAT is added to your payment. It is kept separately for each wallet, so each one can invoice a different entity.

Filling it in is not technically mandatory — you can top up without it. The portal will warn you during top-up with Billing information is not filled. though, and without it you get no proper tax document.

Where to fill it in

Two routes, both leading to the wallet detail:

From	Where
Left menu	`Payments` > `Billing information`
Wallets	`Wallets` > pick a wallet

In the Billing information section fill the fields in and store them with Save; Cancel discards unsaved changes.

Field	What goes in it
`First name`, `Last name`	Contact person
`Email`	The address the tax documents are sent to
`Company`	Company name
`Company number`	Registration number
`Company VAT`	VAT identification number — see VAT and the reverse charge
`Street`, `City`, `Zip`, `Country`	Registered address

Note

The country also drives the currency of the wallet: Czech koruna for the Czech Republic, euro for every other country.

Important

On a wallet shared with you by someone else your access may be Read only — then you can see the details but not change them.

VAT and the reverse charge

BulkGate is based in the Czech Republic, and the tax treatment follows from where you do business:

Where you are from	VAT ID	What happens
Czech Republic	with or without one	VAT is always charged at the Czech rate
EU outside the Czech Republic	valid, verified VAT ID	VAT is not charged — the reverse charge mechanism applies
EU outside the Czech Republic	missing or unverified	VAT is charged at the rate of your country
Outside the EU	—	VAT is not charged

The rate that applies to you is shown in the last step of the top-up, on the VAT line.

How the VAT ID is verified

The portal first checks the format for your country and then asks the European VIES register whether such a VAT ID actually exists. It fills in the country prefix itself, so you may write it but do not have to.

Warning

When a VAT ID fails verification, the portal warns you during top-up with Invalid VAT number. You will be charged with VAT. Check your number directly in VIES and fix it in your billing information before you top up — once the payment is made the document cannot be rewritten.

Caution

The VIES register goes down now and then, and individual countries have outages of their own (availability overview). If you have a VAT ID filled in and verification happens to be unavailable, the top-up page will not open at all and ends with an error. Try again in a while, or contact support.

The documents issued are in Payments > Invoices.

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