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Connecting a wallet

What connecting a wallet is for

A wallet belongs to whoever created it. By connecting it, though, you open it up to other people — you hand them its login credentials and they add it to their own profile. It comes in handy when several members of a team send from one pool of credit.

A connected wallet shows up in My wallets next to your own, so you can pay for the messages you send straight from it.

Caution

Anyone who knows the wallet ID and password can connect it and draw on its credit. Treat the credentials like a password and hand them only to people you trust.

Where to find the wallet credentials

The owner of the wallet picks the credentials up and passes them to whoever they want to share it with:

  1. Click Wallets in the portal menu
  2. Under My wallets open the wallet you want to share
  3. Click the gear icon Settings in the top-right corner
  4. Choose Show credentials

The Wallet login credentials window opens with two fields — Wallet ID and Password. Both can be copied but not rewritten.

How to connect a wallet

  1. Click Wallets in the portal menu
  2. Open the menu in the top-right corner and choose Connect wallet
  3. Fill in the form:
Field What goes in it
Wallet The wallet ID its owner gave you
Password The wallet password
Wallet name The name under which it will show up in your list

All three fields are required. The portal confirms with Wallet connected and the wallet appears under My wallets.

Note

The name is yours alone — only you see it in your own list. The wallet is not renamed for its owner or for anybody else.

If the ID or the password does not match, the portal answers Wallet not found. It does not say which of the two is wrong, so check both.

What you can do with a connected wallet

A connected wallet is read only for you — the portal says so with a Read only label in its detail. You can pay for sent messages from it and you see the state of its credit, but you cannot change its settings, billing details or notifications. That stays with the owner.

How to remove a wallet

  1. Open the connected wallet under My wallets
  2. Click the gear icon Settings
  3. Choose Unlink and confirm

Unlinking only cancels your connection — the wallet itself and its credit stay with the owner. On your own wallet the same place offers Delete, which removes the wallet permanently.

Tip

The main wallet can be neither unlinked nor deleted — the option is simply not in its menu.

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