Connecting a wallet
What connecting a wallet is for
A wallet belongs to whoever created it. By connecting it, though, you open it up to other people — you hand them its login credentials and they add it to their own profile. It comes in handy when several members of a team send from one pool of credit.
A connected wallet shows up in My wallets next to your own, so you can pay for
the messages you send straight from it.
Anyone who knows the wallet ID and password can connect it and draw on its credit. Treat the credentials like a password and hand them only to people you trust.
Where to find the wallet credentials
The owner of the wallet picks the credentials up and passes them to whoever they want to share it with:
- Click
Walletsin the portal menu - Under
My walletsopen the wallet you want to share - Click the gear icon
Settingsin the top-right corner - Choose
Show credentials
The Wallet login credentials window opens with two fields — Wallet ID and
Password. Both can be copied but not rewritten.
How to connect a wallet
- Click
Walletsin the portal menu - Open the menu in the top-right corner and choose
Connect wallet - Fill in the form:
| Field | What goes in it |
|---|---|
Wallet |
The wallet ID its owner gave you |
Password |
The wallet password |
Wallet name |
The name under which it will show up in your list |
All three fields are required. The portal confirms with Wallet connected and
the wallet appears under My wallets.
The name is yours alone — only you see it in your own list. The wallet is not renamed for its owner or for anybody else.
If the ID or the password does not match, the portal answers Wallet not found.
It does not say which of the two is wrong, so check both.
What you can do with a connected wallet
A connected wallet is read only for you — the portal says so with a
Read only label in its detail. You can pay for sent messages from it and you
see the state of its credit, but you cannot change its settings, billing details
or notifications. That stays with the owner.
How to remove a wallet
- Open the connected wallet under
My wallets - Click the gear icon
Settings - Choose
Unlinkand confirm
Unlinking only cancels your connection — the wallet itself and its credit stay
with the owner. On your own wallet the same place offers Delete, which removes
the wallet permanently.
The main wallet can be neither unlinked nor deleted — the option is simply not in its menu.
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